Patient Assistance Services
Pre-Treatment Assistance
- Doctor and Hospital Recommendations: Helping patients choose the right specialists and facilities based on their medical condition and budget.
- Medical Opinion and Diagnosis Review: Facilitating second opinions and expert reviews of existing medical reports.
- Cost Estimation: Providing detailed cost breakdowns for treatments and associated services.
- Visa Assistance: Guidance and support in obtaining medical visas for international patients.
- Travel Arrangements: Assistance in booking flights, local transportation, and transfers to healthcare facilities.
Treatment Coordination
- Appointment Scheduling: Coordinating with hospitals to ensure timely consultations and treatments.
- Dedicated Case Manager: Providing a single point of contact to manage all medical and logistical needs.
- Interpreter Services: Offering language assistance for smooth communication with healthcare providers.
- Medical Records Management: Digitizing and securely storing patient records for easy access.
Post-Treatment Care
- Accommodation and Recovery Facilities: Arranging nearby stays in recovery-friendly environments such as wellness centers or serviced apartments.
- Rehabilitation Programs: Coordinating physical therapy, counseling, or specialized recovery services.
- Follow-Up Consultations: Scheduling remote or in-person follow-ups with doctors.
- Medical Supply Procurement: Assisting in sourcing medications, equipment, or consumables for ongoing care.
Wellness and Preventive Care
- Health Check-Up Packages: Organizing comprehensive diagnostic and preventive care screenings.
- Lifestyle Counseling: Offering diet and fitness advice for long-term health management.
- Traditional and Alternative Therapies: Introducing patients to wellness options like Ayurveda, Yoga, and acupuncture.
Logistics and Comfort Services
- Airport Meet and Greet: Personalized assistance upon arrival and departure.
- Local Transportation: Arranging ambulances, private vehicles, or car rentals for patient mobility.
- Cultural and Dietary Customization: Catering to cultural sensitivities, including food preferences and religious needs.
- 24/7 Helpline: Offering round-the-clock support for any emergencies or queries.
Digital Health Solutions
- Telemedicine: Enabling virtual consultations for initial assessments and follow-ups.
- Health Apps: Providing digital tools to track recovery progress and maintain health records.
